Privacy Policy — Ken Saunders

Effective date:

April 17, 2026

Last updated:

April 17, 2026 This Privacy Policy explains how Ken Saunders, a California sole proprietor (“we,” “us,” or “our”), operator of

https://www.ken-saunders.com

(the “Site”), collects, uses, discloses, and protects information about individuals who visit the Site, create accounts, or purchase products or services from us.

1. Information we collect

Information you provide directly:

Account information: name, email address, and password when you register.
Order information: billing and shipping addresses, phone number, and payment details. Payment card data is processed directly by our payment processor (Stripe, PayPal, or equivalent) and is not stored on our servers.
Communications: the content of emails, chat messages, contact-form submissions, or comments you send to us.
Survey or review content voluntarily submitted to us.

Information collected automatically:

Log data: IP address, browser type and version, operating system, referring URL, pages visited, and timestamps.
Cookies and similar technologies: we use first-party cookies for essential site functionality (e.g., shopping cart, login session) and third-party cookies for analytics and, where disclosed, advertising. See Section 6 for opt-out options.
Device identifiers and approximate geolocation based on IP address.

Information from third parties:

Authentication and social-sign-on services, if you connect them.
Analytics providers (Google Analytics or equivalent).
Advertising partners that measure the performance of ads we may run.

2. How we use information

To provide, operate, and maintain the Site and fulfill your orders.
To process payments and deliver digital or physical goods.
To respond to inquiries, provide customer support, and send transactional emails (order confirmations, shipping notices, receipts).
With your consent, to send marketing communications, newsletters, and promotional offers. You may opt out of marketing email at any time via the unsubscribe link in each message.
To analyze Site usage, improve features, and debug technical issues.
To comply with legal obligations, resolve disputes, and enforce our Terms and Conditions.
To detect, prevent, and address fraud, security, or technical issues.

3. Legal bases (EU/UK/EEA visitors)

If you are located in the EU, UK, or EEA, we rely on the following legal bases under the GDPR/UK GDPR:

Contract: processing necessary to fulfill our contract with you (e.g., completing an order).
Consent: where you have opted in (e.g., marketing email).
Legitimate interests: operating and securing the Site, preventing fraud, and improving our services, balanced against your rights.
Legal obligation: where required by law (e.g., tax records).

4. Sharing and disclosure

We do

not

sell your personal information. We share information only with:

Service providers who act on our behalf (payment processors, shipping carriers, email/marketing platforms, hosting providers, analytics tools). These parties are contractually limited to using the information to provide services to us.
Affiliates and successors in the event of a merger, acquisition, or sale of assets, with appropriate notice.
Legal authorities if required by subpoena, court order, or other legal process; or to protect our rights, property, or safety or that of others.
With your consent for any other disclosure.

5. Data retention

We retain personal information for as long as needed to provide services, comply with our legal and tax obligations, resolve disputes, and enforce our agreements. Order and transaction records are typically retained for a minimum of seven (7) years for tax purposes. Account data is retained until you request deletion (see Section 8).

6. Cookies and tracking

We use cookies and similar technologies for essential site functions, analytics, and — where disclosed — advertising. You can control cookies through your browser settings. Blocking essential cookies may impair Site functionality. We honor the

Global Privacy Control (GPC)

signal where technically applicable. You may opt out of analytics cookies via the cookie banner on the Site (if present) or by using browser extensions.

7. Your rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you.
Correct inaccurate or incomplete information.
Request deletion of your personal information (subject to retention exceptions above).
Object to or restrict certain processing.
Withdraw consent for marketing communications at any time.
Port your personal information to another service, where technically feasible.
Lodge a complaint with a supervisory authority (EU/UK/EEA residents) or your state attorney general (US).

California residents

have additional rights under the CCPA/CPRA, including the right to know, delete, correct, and opt out of the sale or sharing of personal information. We do not sell personal information. Submit requests using the contact information below.

8. How to contact us / exercise your rights

Email:

ken@ken-saunders.com

Postal address: 2331 East Santa Clara Ave. 31A, Santa Ana, CA 92705 We will respond to verifiable requests within the timeframe required by applicable law (typically 30–45 days).

9. International transfers

If you access the Site from outside the United States, your information will be processed in the United States. By using the Site, you consent to the transfer of your information to the US.

10. Children’s privacy

The Site is not directed to children under 13 (or 16 in the EU/UK/EEA). We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it. Parents or guardians who believe their child has provided us with personal information should contact us at the email above.

11. Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

12. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted here with a revised “Last updated” date; we may also notify you via email where required by law. Your continued use of the Site after changes constitutes acceptance.

Ken Saunders, a California sole proprietor https://www.ken-saunders.com